American Metal Products Company (AMPCO), a Portland-based tube bending and metal forming specialist, doubled sales over three years while maintaining fast lead times and competitive pricing. By upgrading INDUSTRIOS ERP, AMPCO:
- Absorbed vendor cost increases without raising customer prices
- Reduced production delays with real-time job tracking
- Improved quote speed and accuracy for sales teams
- Decreased inventory errors through better tracking
Client Introduction
Founded in 1950, AMPCO serves the transportation industry across the U.S., Canada, and Mexico, producing exhaust systems, structural components, and custom assemblies. With ISO9001:2000 certification and 45 employees, AMPCO’s reputation is built on quick turnaround, custom solutions, and attentive customer service.
Challenge
Rapid sales growth put pressure on AMPCO to manage rising vendor costs, ensure accurate cost tracking, and maintain operational efficiency. The company needed better inventory visibility, real-time production updates, and streamlined quoting and order fulfillment processes to keep up with demand and uphold its service standards.
Solution
AMPCO upgraded its INDUSTRIOS production management ERP, focusing on three core modules:
- Production Module: Enabled real-time job tracking, work center capacity analysis, and integrated cost estimation for quotes.
- Sales Order Fulfillment: Automated shipping notifications and centralized order status tracking.
- Inventory Control: Improved tracking of materials committed to orders and real-time on-hand accuracy.
INDUSTRIOS’ manufacturing-specific design and user-friendly interface were key reasons for the upgrade, along with responsive technical support and a long-standing partnership since 1996.
Results & Benefits
- AMPCO absorbed vendor cost increases without passing them to customers.
- Production teams reduced delays and improved efficiency through better job tracking.
- Sales teams delivered faster, more accurate quotes using real-time data.
- Inventory errors decreased, improving order accuracy and fulfillment.
“INDUSTRIOS helps us track inventory and communicate shipping details effectively, which makes us more responsive to clients,” said Roxanne Morrisey, Controller.
Future Outlook
AMPCO plans to expand INDUSTRIOS use by integrating CRM tools, implementing return materials authorization (RMA) processes, and adopting actual costing methods for labor and work centers. These initiatives will further strengthen AMPCO’s ability to scale efficiently and maintain its competitive edge.
Conclusion
AMPCO’s experience demonstrates that the right ERP solution can help companies manage rapid growth without sacrificing quality or customer service.
“We’re confident INDUSTRIOS will continue to support our evolving needs as we grow,” said Morrisey.
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