Mobile ERP Enters a New Era of Intelligent Multi-Device Experiences
Meet Sally, an account manager who begins her day reviewing sales reports on her computer. Soon she’s off to visit a top client to discuss expanding their contract. On the drive there, Sally gets an alert on her smartwatch to approve an urgent purchase order. She authorizes it swiftly with voice commands.
When she meets the client, Sally’s mobile ERP app shows key details like potential upsells. The client asks about adding premium support. Sally is ready with benefits and pricing info she sends from her phone to their TV.
After Sally closes the expanded deal, she gets notification on her watch that the signed contract was received. With a quick tap, she confirms the new order which is processed automatically thanks to the mobile ERP integration.
Sally’s seamless experience between devices helped her close the deal and onboard the order without missing a beat.
What does this story tell us?
Mobile Enterprise Resource Planning has evolved from limited standalone apps into continuous intelligent experiences across multiple devices. Advancements in mobility, Artificial Intelligence and cross-platform integration are taking ERP to new frontiers of flexibility and productivity.
Continuous Workflows Across Devices
Modern mobile ERP maintains context across devices so work can continue seamlessly wherever employees are. As mentioned above, this illustrates the new era of intelligent mobile ERP in action, delivering the right info at the right time on the best device. According to Gartner, 73% of organizations seek unified workflows across mobile and desktop devices in their ERP solutions. Multi-device experiences meet this need for continuity and convenience.
Location-Based Intelligence
Location-based intelligence is a key benefit of modern mobile ERP. The system can detect where employees like Sally are working and provide helpful information tailored to their location.
For example, when she meets with a client on-site, mobile ERP may prompt Sally with any past due invoices to discuss in person. Contextual recommendations based on location boost productivity.
According to a Panorama Consulting report, over 62% of organizations want these types of geo-tracking capabilities. They enable location-based insights that make mobile ERP smarter and more convenient. Knowing where employees are lets the system surface the right information at the right time based on proximity.
This geo-awareness makes Sally’s life easier. She no longer has to manually keep track of location-specific tasks and details. Her mobile ERP intelligently guides her through the workday with the right information in the right place.
AI and Predictive Suggestions
Advanced mobile ERP solutions apply AI and machine learning to provide intelligent recommendations tailored to users’ roles and tasks.
For example, when Sally switches tasks and logs into the procurement module, the mobile ERP leverages AI to detect she needs to reorder inventory. It proactively prepares the necessary reorder forms on her tablet.
Intelligent predictions like this are enabled by AI-driven mobile ERP. According to McKinsey research, incorporating AI can help employees make supply chain decisions up to 60% faster thanks to personalized recommendations that enhance efficiency.
The mobile ERP system combines awareness of Sally’s role, actions, and typical processes with predictive intelligence to recommend relevant documents she may need in the moment. This showcases how AI is powering the next generation of smart mobile ERP.
The Future of Mobile ERP
With advancements in multi-device continuity, geo-location intelligence, and predictive AI, mobile ERP has officially come of age. It places a smart assistant directly within employees’ pockets, watches, and devices.
Looking forward to the future, mobile ERP will facilitate quicker decision-making on the move and immediate collaboration across dispersed teams. As devices become more sophisticated, mobile ERP capabilities will also advance, unleashing fresh possibilities for streamlined workflows
For Sally, this implies that mobile ERP can alleviate stress and seamlessly navigate her through critical tasks, regardless of her location. The system will minimize friction by intelligently offering pertinent information and suggestions precisely at the moment and location they are needed.
